SENIOR SECURITY PROGRAM MANAGER

Technology Operations and Engineering, Digital Business Operations

Who We Are

At Upbound Group, we are committed to elevating financial opportunity for all through innovative, inclusive, and technology-driven financial solutions that address the evolving needs and aspirations of consumers. Our Digital Technology organization partners closely with Product, Engineering, Finance, Innovation, and Growth teams to deliver scalable, high-quality technology solutions aligned to enterprise priorities.

Role Summary

The Senior Security Program Manager is responsible for leading complex security programs while partnering with Security leadership to execute strategic initiatives, annual planning, budgeting, and operational readiness activities. Working within the governance frameworks, planning processes, and operating standards established across the Technology organization, this role ensures Security initiatives are planned, funded, executed, and communicated effectively.

This individual partners with Security leadership to facilitate the annual Security roadmap, coordinate program execution, support budget planning activities, and provide visibility into program health, delivery risks, operational readiness, and financial performance. The role collaborates closely with the Principal Infrastructure Program Manager to ensure consistency in governance, planning, reporting, and program management practices across Infrastructure and Security.

Key Responsibilities

·         Lead end-to-end program management for large, cross-functional Security initiatives, including planning, execution, risk management, dependency management, and executive reporting.

·         Facilitate execution of the annual Security roadmap while ensuring alignment with enterprise priorities and the broader Infrastructure roadmap.

·         Coordinate Security program delivery across Engineering, Infrastructure, Product, Risk, Compliance, and Business stakeholders.

·         Manage program schedules, milestones, dependencies, risks, and issue resolution.

·         Partner with Security leadership during annual planning and budgeting activities, including labor, software, vendor, and capital vs. expense planning.

·         Monitor Security operating expenses, forecast accuracy, contract renewals, and budget variances.

·         Partner with Finance to validate funding, monitor capital allocations, and support financial governance.

·         Prepare Security leadership with reporting, data, and executive materials required for investment and governance decisions.

·         Execute governance processes, planning cadences, and reporting standards established for Technology programs.

·         Maintain Security portfolio dashboards, KPIs, roadmap reporting, and executive communications.

·         Facilitate leadership reviews focused on roadmap progress, budget health, operational readiness, and delivery risks.

·         Drive continuous improvement of Security program management processes while ensuring alignment with Infrastructure governance standards.

Leadership & Strategic Planning

·         Partner with Security leadership to develop annual roadmaps, investment plans, and execution strategies.

·         Establish and monitor KPIs related to roadmap delivery, budget performance, forecast accuracy, operational readiness, and program health.

·         Provide recommendations regarding delivery priorities, resource constraints, scheduling trade-offs, and operational improvements.

·         Collaborate closely with the Principal Infrastructure Program Manager to ensure consistent planning methodologies, governance, reporting, and portfolio management practices.

·         Identify opportunities to improve planning accuracy, reporting automation, and overall Security program maturity.

Qualifications

·         Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Business Administration, or related field.

·         7–10 years of progressive experience in program or project management supporting Security, Infrastructure, or Enterprise Technology organizations.

·         PMP certification preferred.

·         Experience supporting Security initiatives such as Identity & Access Management, Network Security, Cloud Security, Infrastructure Security, Risk, Compliance, or Security Operations.

·         Experience facilitating annual planning, roadmap development, and budget management.

·         Strong financial acumen, including budget forecasting, capital planning, vendor management, and forecast-to-actual reporting.

·         Experience with enterprise PPM tools (e.g., Clarity, Planview, Workday), Jira, Confluence, Lucid, or similar.

·         Experience with Agile, Waterfall, and hybrid delivery methodologies.

·         Excellent executive communication, facilitation, analytical, and stakeholder management skills.

Work Location

Ability to work in the Plano, Texas office, Monday through Friday, with travel as needed based on transformation and delivery initiatives.

Employment Eligibility

To be eligible for this opportunity, you must be authorized to work in the U.S. Upbound Group does not offer employment-based immigration sponsorship for this role, including OPT or CPT.

Equal Opportunity Employer

Upbound Group is an equal opportunity employer committed to ensuring all employment decisions are made on a non-discriminatory basis in accordance with applicable federal, state, and local laws.