Product Designer - Retail & E-commerce Innovation

Company Background

Upbound Group is the leading rent-to-own and lease-to-own retailer, dedicated to offering great products at affordable prices with flexible terms.

• Rent-A-Center
• Acima

Description:

We are looking for a dynamic Product Designer to join our team focused on delivering groundbreaking solutions in the e-commerce, retail, and fintech sectors. This in-office role provides a unique opportunity to drive and shape our design and innovation initiatives, utilizing your design skills to develop user-centric products that align with our ambitious vision.

This role demands a proactive collaborator who is skilled in engaging diverse teams and stakeholders to enhance our range of products, including web platforms, native apps, and internal tools. By employing a broad spectrum of UX design and research techniques, you will craft meaningful experiences that resonate with users. The ideal candidate is fueled by a passion for design, committed to continuous learning, and equipped with exceptional problem-solving skills and meticulous attention to detail.

Responsibilities:

• Own UX initiatives that drive design and functional innovation across our digital platforms.

• Participate in every phase of the design process, from ideation to implementation, to ensure exceptional user experiences.

• Conduct UX research to validate concepts and guide design choices as needed.

• Develop scalable and high-impact designs that improve conversion rates and user engagement.

• Collaborate with cross-functional teams—product managers, analysts, strategists, and engineers—to enhance product offerings.

• Utilize insights from user research and analytics to help product managers optimize feature performance and usability.

• Present and defend design decisions to different teams and senior leadership, integrating constructive feedback into future iterations.

• Promote a team environment that values open communication and balances user and business outcomes.

Minimum Experience & Qualifications:

• 3–5 years of professional experience in UX/UI design, interaction design, or similar roles.

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), or related field, or equivalent practical experience.

• Proven track record of delivering user-centered design solutions, demonstrated through a strong portfolio.

• Advanced skills in design and prototyping tools such as Figma (and similar tools).

• Proficiency in leveraging AI within the design process.

• Experience designing for various platforms, including web, iOS, and Android.

• Excellent communication skills; adept at articulating design concepts and rationale to stakeholders at all levels.

• A proactive approach to problem-solving and a keen eye for detail.

• Experience working in Agile development environments and a solid history of delivered projects.

• A continuous learner with a passion for staying current with the latest design trends and tools.

• Experience in UX research, design thinking workshop facilitation, content design, or UX architecture is a plus.

Benefits:

• Competitive compensation package

• Comprehensive health benefits – Medical / Dental / Vision

• 401(k), paid time off

• A dynamic, innovative working environment with opportunities for personal and professional growth

• The opportunity to get in on the ground floor of a new and dynamic design team

Join us to be at the forefront of digital innovation in the retail, e-commerce, and fintech sectors, where your work will directly impact the future of financial accessibility and consumer experiences