Upbound Group / RAC Franchise

Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved customers. The Company’s customer-facing operating units include industry-leading brands such as Acima, Brigit, and Rent-A-Center that facilitate consumer transactions across a wide range of store-based and digital channels, including over 2,300 company branded retail units across the United States, Mexico, and Puerto Rico. Upbound Group, Inc. is headquartered in Plano, Texas

Franchise Business Consultant

JOB PURPOSE: Under the direction of the Director, Franchise Operations, the Franchise Business Consultant is responsible for supporting the needs of multiple franchise business owners by providing training and operational assistance in alignment with the operating guidelines of RAC and RACFI.

KEY RESPONSIBILITIES:

• Develop and nurture business relationships to support and promote the brand and franchise opportunities.
• Explain, encourage, and assist in the implementation of new digital operational practices as developed by parent RAC.
• Develop and deliver a detailed business review, identifying best practices as well as opportunities to franchisee following each field visit.
• Provide guidance on inventory management best practices to include forecasting, ordering and presentation.
• Aid new franchisees in opening a new store from site selection to operations training and performance improvement.
• Develop and instruct all operational training in classroom or field for the franchising classes as required.
• Provide support for the stores by observing operations and supplying coaching, advice and suggestions designed to improve performance.
• Monitor franchisee performance and identify potential risk issues based on KPI trends.
• Hold workshops in franchisee markets on sales, inventory management and how to be an effective Store Manager
• Other duties as assigned

JOB REQUIREMENTS:

• Detail-oriented with strong interpersonal/communication skills. Ability to work effectively, influence and create alignment across multiple functional areas to drive change in accordance with critical objectives.
• Bachelor’s degree in related field or at least five years of rent-to-own; two years of multi-unit.
• Training experience with a proven track record of success is a plus.
• Franchise experience preferred.
• Must be self-motivated, directed, and driven for results.
• Solid interpersonal and training skills.
• Ability to be flexible and work in a diverse environment.
• Must be people oriented with strong service and relationship building skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications including Outlook, Word, PowerPoint.
• May be required to travel up to 75% as required for assignments.

#LI-JD1