Director FP&A (Digital Technology & Growth)

(Plano Texas, In-Office)

ABOUT UPBOUND

Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through innovative, inclusive, and technology-driven financial solutions that address the evolving needs and aspirations of consumers. The Company’s customer-facing operating units include industry-leading brands such as Acima, Rent-A-Center, and Brigit that facilitate consumer transactions across a wide range of store-based and digital retail channels, including over 2,400 company branded retail units across the United States, Mexico and Puerto Rico. Upbound Group, Inc. is headquartered in Plano, Texas.

ABOUT THE POSITION

The Director, FP&A — Digital Technology & Growth requires a senior leader who is dedicated to supporting the Head of IT and the Head of Growth. You are responsible for accurate, transparent, and well-governed financials across both the Digital Technology (DT) and Chief Growth Officer (CGO) organizations. This role serves as the primary bridge between DT/CGO leaders and Finance, translating technology spend, growth investments, contracts, marketing and commercial programs, as well as delivery models into reliable budgets, forecasts, and actuals. The Director owns end-to-end financial management for DT and Growth spend (contract intake, POs, invoice validation, accruals, capitalization, marketing, customer acquisition tracking, and cost recording) and partners closely with Engineering, Data, Security, Infrastructure, PMO, Marketing, Brand, Customer Acquisition, E-commerce, FP&A, and Accounting, and builds financial acumen across technology and growth leadership to drive accountability, cost awareness, ROI discipline, and ownership of results.

KEY RESPONSIBILITIES

• Own and lead the annual planning, budgeting, and expense framework for all Digital Technology and Growth (CGO) spend — including marketing, customer acquisition, brand, and commercial programs — ensuring alignment to strategic priorities, approved investment plans, and multi‑brand requirements
• Establish and operate a standardized monthly forecasting and reporting cadence across Digital Technology and Growth, incorporating trend analysis, contract obligations, delivery activity, campaign and channel performance, and frameworks such as Technology Business Management (TBM) cost‑to‑serve by function, segment, and platform, and marketing‑mix / cost‑per‑acquisition views for growth spend
• Partner closely with FP&A and Accounting to ensure technology and growth spend aligns with approved budgets, capitalization and expense treatment, accrual timing, financial controls, and accurate recording of costs (including media commitments, agency fees, and customer-acquisition expense)
• Partner with deeply technical resources who drive FinOps strategy to build forecasted consumption demand of our technology resources (e.g., cloud, data), and partner with Growth leaders to model investment cases, ROI, payback, and unit economics for marketing, customer-acquisition, and commercial growth initiatives
• Establish management and executive-level portfolio reporting, dashboards, and performance metrics covering technology spend and growth investment performance, and facilitate accurate accounting entries for all DT- and Growth-related capital and expense activity
• Promote transparency, accountability, and disciplined execution across the technology and growth portfolios
• Partner with the full Business Operations and PMO teams to continuously improve portfolio processes, forecasting accuracy, and decision-making effectiveness

QUALIFICATIONS

• Bachelor’s degree in Business, Finance, or a related field; advanced degree preferred
• 10+ years of experience in capital and expense management, financial governance, and partnering with technology and/or commercial/growth organizations (marketing, customer acquisition, e-commerce, or revenue operations)
• Strong collaboration with non-financial team members to drive financial acumen and accountability, forecasting, and cost governance
• Experience evaluating ROI, payback, and unit economics for technology investments and/or marketing and customer-acquisition programs
• Excellent analytical, reporting, and executive communication skills
• Strong leadership, facilitation, and change management capabilities

COMPENSATION/BENEFITS

• Competitive compensation
• Full health benefits-Medical/Dental/Vision
• 401(k) match, (5%/4%)
• DTO (discretionary time off)
• Health savings account (HSA) with company contribution
• College tuition reimbursement program (STEM degrees)
• Unlimited use of LinkedIn Learning
• On-site gym and showers
• Free car charging

Work Location

Ability to work in the Plano, Texas office, Monday through Friday.

Equal Opportunity Employer

Upbound Group is an equal opportunity employer committed to ensuring all employment decisions are made on a non-discriminatory basis in accordance with applicable federal, state, and local laws.