CloudOps Engineer – Summer Intern (Agentic AI Focus)

Who We Are

Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved customers. The Company’s customer-facing operating units include industry-leading brands such as Acima, Brigit, and Rent-A-Center that facilitate consumer transactions across a wide range of store-based and digital channels, including over 2,300 company branded retail units across the United States, Mexico, and Puerto Rico. Upbound Group, Inc. is headquartered in Plano, Texas.

Summer Intern Program

Upbound Group’s 2026 Summer Intern Program offers an immersive professional development experience that goes beyond traditional internships, providing participants with a comprehensive opportunity to grow both personally and professionally through dynamic networking events, engaging volunteer activities, and exclusive executive leadership speaker sessions. Interns can anticipate a robust learning environment that balances structured training modules with self-paced learning pathways, enabling them to explore their potential, develop critical skills, and gain meaningful insights into corporate culture.

Program Dates

The ten-week program will run from June 1 to August 7, 2026, and is an in-office experience at our company headquarters in Plano, Texas.

Overview

We are looking for a CloudOps Engineer Intern to help modernize and automate core CloudOps responsibilities using Agentic AI and Agentic AI Workflows—AI-driven processes where autonomous agents can reason, plan, use tools, and execute multi-step tasks with minimal human intervention, while still operating within defined guardrails.

This internship is designed as a hands-on engineering role where you will build practical automations that reduce operational toil in areas like incident response, cost analysis, anomaly detection, reporting, governance, CI/CD support, and infrastructure-as-code workflows.

Your mission is to apply Agentic AI to real Cloud Engineer day-to-day workflows, helping the team move faster, operate more reliably, and reduce manual effort—without compromising security, compliance, or operational control.

Key Responsibilities

Build Agentic AI Workflows for CloudOps “Day-to-Day” Tasks

Design and prototype agentic workflows that can assist with (or partially automate) common CloudOps tasks, such as:

• Cost analysis & variance explanation (e.g., drivers of month-over-month change)
• Cost anomaly detection triage (adding context like recent changes, new projects, deployments)
• Incident response support (accelerate investigation and shorten time-to-resolution)
• Reporting automation (convert raw data into more meaningful narratives and summaries)
• Governance and operational workflows (identify automation opportunities, recommend guardrails)
• Access request workflows that require IaC changes (example: mapping permissions/security groups and running implementation jobs)
• Vulnerability remediation through IaC driven by findings from tools (e.g., AWS Advisor, Orca)
• DR execution/validation support and runbook improvements
• Developer support “ticket-to-fix” automation across common intake channels (e.g., ServiceNow/Jira patterns referenced in team workflows) 

 
Qualifications (Top Requirements)

• Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field.
• Strong interest in Cloud Engineering / DevOps / Automation (AWS/Azure/GCP exposure a plus).

Preferred / Nice-to-Have Skills

• Scripting/programming familiarity (e.g., Python) and comfort learning new APIs/tools (useful for automation and agent tool-calling).
• Familiarity with IaC (Terraform and/or CloudFormation concepts).
• Familiarity with CI/CD concepts (pipelines, logs, deployments).
• Curiosity and willingness to learn responsible AI practices and governance.

Compensation

Summer Interns at Upbound Group are paid hourly in accordance with usual payroll procedures.

$22.00 per hour