Upbound Group

Benefits Analyst

Position Summary:

The Benefits Analyst (LOA and Payroll) is responsible for supporting the administration of the company’s Leave of Absence (LOA) and Accommodation programs as their primary function. The individual in this role will ensure compliance with relevant policies and regulations, providing guidance to employees and managers throughout the LOA and accommodation process. The secondary function of this position involves assisting in payroll-related garnishments and tax matters, working closely with payroll and legal departments to ensure accurate, timely processing and compliance with state and federal requirements.

Key Responsibilities:

Leave of Absence (LOA) and Accommodation Administration (Primary Function):

• Administer and manage LOA/Accommodation requests in conjunction with LOA Outsourcer, including FMLA, short-term and long-term disability, and other company-offered leave programs
• Serve as a point of contact for employees and managers for inquiries to the LOA inbox, providing information on policies, eligibility, and requirements
• Ensure compliance with federal, state, and local leave regulations, including ADA, FMLA, and HIPAA
• Coordinate with third-party vendors and internal stakeholders to facilitate smooth leave processing and transition
• Track, report and monitor leave and accommodation cases, including return-to-work status, employee correspondence, and leave balances
• Regularly review and update LOA policies and procedures to ensure best practices and compliance

Payroll Garnishments and Tax Administration (Secondary Function):

• Ensure accurate processing of garnishments in conjunction with third party administrator, including child support, tax levies, and other court-mandated deductions
• Sort and distribute incoming mail for the HR team, ensuring each item is directed to the appropriate HR function for efficient processing
• Maintain accurate records of garnishments and coordinate with the payroll department to ensure timely payment and compliance with legal requirements.
• Assist employees with questions related to garnishments, payroll deductions, and tax withholding.
• Work closely with the payroll and legal departments to stay updated on garnishment laws and payroll tax regulations.

Additional Responsibilities:

• Ensure data accuracy by performing regular audits of employee records related to LOA, garnishments, and payroll tax details
• Generate reports for management on LOA metrics, garnishment compliance, and tax accuracy
• Assist in the development and communication of employee benefits policies, particularly around LOA
• Support other benefit-related projects as assigned by the Director of Benefits

Qualifications:

• 2-4 years of experience in benefits administration, payroll, or human resources, with a focus on LOA and garnishment administration preferred.
• Knowledge of LOA regulations, including FMLA, ADA, HIPAA, and other federal and state leave laws.
• Experience with payroll systems and garnishment processing
• Detail-oriented with strong organizational and time-management skills
• Excellent communication and customer service skills, with the ability to explain complex policies to employees and managers.
• Proficiency in Microsoft Office Suite and HRIS/Payroll software.

#LI-JD1